Terms and conditions.
These terms apply to all engagements with International Brokers, unless agreed otherwise in writing.
1. Engagement
An engagement comes into effect when we send you a written confirmation and you accept it. That confirmation sets out the purpose of the engagement, its duration and the fee.
2. One client per transaction
We act for one party within any single transaction. We never represent both the buyer and the seller of the same property. If a conflict of interest arises regardless, we report it immediately and withdraw from the engagement.
3. Fees and costs
The fee is agreed per engagement and recorded in the confirmation. Third-party costs — notary, valuer, structural or legal survey — are not included in the fee and are agreed with you in advance.
4. Performance
We carry out the engagement to the best of our knowledge and ability. An engagement is an obligation of effort: we do not guarantee a purchase, a sale or a return.
5. Third-party information
Property details come from owners, agents and public registers. We check them carefully but do not warrant the accuracy of third-party information. No rights can be derived from the images, measurements and descriptions on this website.
6. Liability
Our liability is limited to the amount paid out in the relevant case under our professional indemnity insurance, plus the excess. We are not liable for consequential loss or for returns not achieved.
7. Confidentiality
We treat everything you entrust to us as confidential, including after the engagement ends. We share only what is necessary to carry out the work, and only with your knowledge. See also the privacy statement.
8. Termination
Either party may terminate the engagement in writing on one month's notice. Work carried out up to that point will be invoiced.
9. Governing law
All engagements are governed by Swiss law. Disputes are submitted to the competent courts of Lugano, Canton of Ticino, Switzerland, the seat of our registered office.